From the first booking to the next one
A regular books a wash and cut online for 2pm with Mike. When she arrives, Mike already sees her notes — layers, no bangs, prefers still water. After the service, tip goes on Mike's record, next appointment is booked before she leaves.
What your salon team needs
A salon runs on trust, timing, and personal touch. These tools handle the logistics so your team can focus on the client in the chair.
Bookings
A client calls for a color treatment next Thursday at 3pm with Lisa. It shows up on Lisa's calendar with the service time blocked out and a 15-minute buffer after.
Staff calendar
See all your stylists side by side — who's booked until 6pm, who has a gap at 2, and who's off on Wednesday.
Client notes
Tom always gets a fade, 2 on the sides, no product. His last visit was 3 weeks ago. That info is there when he walks in.
Online, phone, or walk-in — one calendar
Your client books a wash, cut and color online for Saturday at 10am with Lisa. It blocks 2.5 hours on Lisa's calendar with a 15-minute buffer before the next client. Walk-ins see what's available and pick an open slot. SMS reminders go out the day before — fewer empty chairs.
- Online booking with stylist selection
- Auto-calculated service duration + buffer
- SMS reminders the day before
Everyone's day, side by side
Open the calendar and see all your stylists in columns. Lisa has back-to-back until 4pm. Mike has a gap at 1. Sarah is off today. Drag an appointment from one column to another to reassign. Mark lunch breaks, personal time, or training hours.
- Column view per staff member
- Drag to reassign between stylists
- Break, time-off, and training blocks
Every regular feels remembered
Jane has been coming every 6 weeks for 2 years. She likes layers, doesn't want bangs, tips well, and prefers still water. When she walks in, your stylist sees all of that. Tips are tracked per staff member for end-of-month payouts. Client history shows every service, every product used, every note — so even if a different stylist takes over, the quality stays consistent.
- Full service history per client
- Preference notes visible at check-in
- Tip tracking per stylist for payouts
From 9am to close
Client books
Jane books a wash and cut for 2pm with Mike online. SMS reminder goes out tomorrow morning.
Stylist prepares
Mike opens Jane's profile — layers, no bangs, prefers still water. Ready when she walks in.
Service & pay
Wash and cut done. $250K card payment + $50K tip. Goes on Mike's record.
Rebook
'Same time in 6 weeks?' Tap, booked. Jane leaves with her next appointment confirmed.
Salons on PMBH
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